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Customer service & account management

Q. Who should I contact concerning any service issues? A. You can contact the customer service team…
Customer service & account management

Faults, repairs & maintenance

Q. Who do I contact and what do I do if I have a telecoms fault? A.…
Faults, repairs & maintenance

Fixed Line - moving premises

Q. What do I need to do if I’m moving premises? A. It’s simple, inform the our…
Fixed Line - moving premises

Line transfers

Q. If I move from ISDN to SIP do I loose my number? A. No we are…
Line transfers

Our mobile services

Q. How do I activate my SIM/phone? A. Simply send an email into our support team at…
Our mobile services

Desktop and event conferencing

Q. What do I do to set up to learn more about GlobalMeet? A. Simply speak to…
Desktop and event conferencing

Book a free telecoms audit

At Venture Telecom we have access to every major network operator. We understand network costs and…
Book a free telecoms audit

Call costs

Q. Does Venture charge connection fees? A. Venture doesn’t charge a connection fee, however some call types,…
Call costs

Invoices, billing & payments

Q. When will I receive my first bill? A. You will receive your first invoice after completing…
Invoices, billing & payments

Getting started or switching to Venture Telecom

Q. What happens when I sign up with Venture? Will there be any interruption or change…
Getting started or switching to Venture Telecom

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