Customer service & account management

Q. Who should I contact concerning any service issues? A. You can contact the customer service team…

Faults, repairs & maintenance

Q. Who do I contact and what do I do if I have a telecoms fault? A.…

Fixed Line - moving premises

Q. What do I need to do if I’m moving premises? A. It’s simple, inform the our…

Line transfers

Q. If I move from ISDN to SIP do I loose my number? A. No we are…

Our mobile services

Q. How do I activate my SIM/phone? A. Simply send an email into our support team at…

Desktop and event conferencing

Q. What do I do to set up to learn more about GlobalMeet? A. Simply speak to…

Book a free telecoms audit

At Venture Telecom we have access to every major network operator. We understand network costs and…

Call costs

Q. Does Venture charge connection fees? A. Venture doesn’t charge a connection fee, however some call types,…

Invoices, billing & payments

Q. When will I receive my first bill? A. You will receive your first invoice after completing…

Getting started or switching to Venture Telecom

Q. What happens when I sign up with Venture? Will there be any interruption or change…